Accelerate the distribution of government funds

Cloud based SaaS HAF platform, built for HUD approved housing counselors, mortgage servicers, distressed homeowners & state Housing Finance Agencies.

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Rapid systems integration & customization

Integration with other databases and software to reduce friction and improve efficiency.

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Automatically pre-screen for eligibility

Without excessive submission requirements, the application process provides a straightforward user experience and automatically prescreens applicants for eligibility criteria.

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Pre-prepared HAF Module

HAF program module already built and aligned to the U.S. Treasury program requirements.

MOST RECENT AWARDS

Over 1.5 million loan modifications submitted to mortgage servicers
via  IndiSoft’s National Housing Advocacy Platform since 2010.

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Homeowner Portal

Keep applicants informed & engaged

All throughout the process your applicants will have access at any time to unlimited self-service, scheduling and document management features. Applicants can access their case file at any time to review current status, access information submitted, and find key contacts. This consolidated source of information helps keep our customers informed. In-platform messaging capabilities provide constant connection to support resources.

Active Cases - Homeowner assistance fund breakdown - screenshot from the application.

KEY FEATURES

Customizable Dashboard

Case Status Info

Easy access to contacts

Great technical support

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Servicer Portal

Compliance made easy & so much more...

Mortgage Data Exchange
Latest version of CDF
Reinstatement
Modification
Optional CDF as a Service
State-specific Overlays

Some of the sections in the screenshot: Case Information, Clients Information, Participants information, Property, Loan, Clients, Case

KEY FEATURES

Mortgage Data Exchange

CDF

State-specific Overlays

Reinstatement/ Modification

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Housing Counselor Portal

The counselor portal integrates HUD-certified housing counselors into the HAF manufacturing process via IndiSoft's HUD-approved client management system. These counselors play a critical role in the HAF process to support applicants.

Some of the sections in the screenshot:Active cases, Homeowner assistance fund, Residential Rental assistance, Homeowner Assistance Fund Breakdown, Overdue, In Warning, Application  by case status, Submitted, Approved

KEY FEATURES

Customizable Dashboard

Case Status Info

Easy access to contacts

Great technical support

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State HFA Portal

Everything you need Right at your fingertips

State HFAs have a dedicated portal for their resources to participate at any level and role in the process. HFA reporting/dashboards, escalations/appeals may be managed here as well.

Some of the sections in the screenshot:Active cases, Homeowner assistance fund, Residential Rental assistance, Homeowner Assistance Fund Breakdown, Overdue, In Warning, Application  by case status, Submitted, Approved

KEY FEATURES

Customizable Dashboard

Case Status Info

Easy access to contacts

Great technical support

Why choose our
National Housing Advocacy Platform?

FEATURE NHAP OTHER SOLUTIONS
Servicer portal for Residential mortgage Only offline communications
HUD-approved CMS Not compliant with HUD counseling rules and reporting

Audit trail of all activities / System changes

Time stamped, user identified, escalations and appeals

Only partial audit trail

Homeowner portal

Guiding homeowners through the whole process

Human assistance

HUD-certified housing counselors who assist homeowners

No system integration with HUD counselors

Ready to deploy for HAF

Indisoft / NHAP has been mortgage centric since 2009

Must convert non-mortgage-centric technology to HAF

CDF integrated into HAF workflow

Offline-manual interface with CDF

Built for government home ownership relief

We have worked directly with the U.S. Department of Treasury, Fannie Mae and Freddie Mac, HUD, Neighbor Works of America and 49 state attorney generals to bring financial aid to homeowners struggling to keep their homes during the foreclosure crisis.

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